A warm welcome to CtrlPrint. This page contains information on some of the things you should know before working on CtrlPrint, which will assist you with your journey using CtrlPrint. Please note that just as our onboarding Information document, we highly recommend that you visit our Learning Hub which has detailed explanations on CtrlPrint functions.
Main client contact role and admin obligations
As the Main Client Contact, you are also the main System Administrator for the company. The System Administrator manages the company, which means as the Main Client Contact you have the rights to manage the users, the projects, the chapters and to activate all additional features that are available on CtrlPrint. For more information on the full functions of a System Administrator please see User Roles and Functions Available in CtrlPrint.
Here are some links that might be of assistance to begin as an Administrator:
- Logging in as an Administrator and Recovering or Changing Your Admin Password
- Create New Users and Delete a User Account
- Edit User information and Send Invite
- Make Another User an Administrator
- Activate Additional Features
In Administrating CtrlPrint you will be able to see the links above and more to assist you with the things you can do. Please note that as the Main Client Contact you also have the obligation to inform us when you want to Onboard a new agency or switch agencies, which we will then take you through our procedure that aligns with our security requirements.
Basic log in information and the username vs email address
Please note that once a user is created you cannot change their username, however you can change the email address. So If a user does not remember their username or changed their email, you as an administrator can Edit User information and Send Invite to them.
Installation information and guide